Order #ORD-4821
First order · Transferring patient · placed 16 May. Medicine & dose rendered from Nexus.
3 things need you before this order can proceed
Sorted by what to do first. Nothing is charged until your order is approved.
Start with your ID
Order progress
Verify your identityWe couldn’t verify it — action needed
Failed
Documents3 received · being checked
Pending review
PaymentAuthorised, not taken · expires in 6d 18h
Outstanding
Clinician reviewStarts once the above are cleared
WaitingPrescription issuedBy your clinician
WaitingDespatchedSent discreetly to your address
WaitingDeliveredCarrier & tracking appear here once it ships
WaitingDelivery details
CarrierRoyal Mail Tracked 24 — available once shipped
Tracking numberProvided by Nexus when dispatched
Deliver to12 Oak Lane, Bristol BS1 4QR
Safe placeLeave with neighbour if no answer
Delivery late or missing?Tell the team if it’s past the estimated date
Arrived damaged or wrong?We’ll arrange a replacement — don’t use it
Payment
Order total£ total
Discount (coupon)− £ amount
Paid£0.00
Outstanding£ outstanding
Payment was authorised but not taken. It’ll be captured once your order is approved — the authorisation expires in 6d 18h, after which you’ll be asked to pay again.
Totals, discount and the expiry window are rendered from Nexus — the portal never calculates them.
Order history
Identity check couldn’t be completed
By system · 16 May, 7:31pm
Documents requested
Photo ID, proof of weight, previous prescription · By system · 16 May
Discount applied
Coupon · By system · 16 May
Order created
By system · 16 May, 7:26pm
This order summary is rendered from Nexus. The Rowan Clinic is a registered UK pharmacy — not for emergencies.